About Me - Milton Laene Araujo

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Lake Worth, Florida, United States
My name is Milton and I am a reader. I love to feed my mind with what if’s?, through stories.

2/28/11

A good customer in a restaurant

A good customer expects good service. However, to be a good customer in a restaurant, or a good guest, one must be familiar with the ambiance and the required attire, and dress properly. To go out for dinner is supposedly a ceremony. It is to enjoy the company of a partner, the ambiance, the food, and the service.
  • A good guest would not stop his conversation to pay attention to the waiter. A good guest knows what he wants. He clearly states to the server his needs, and understands that the server has other tables to take care of, simultaneously.   
  • A good guest place his order and forgets about the server. A good guest doesn't have the need to worry about anything, other than enjoy his time.  
  • A good guest doesn't request a selected server in a restaurant.
  • A good guest expects everyone to serve the same way, with the same courtesy.
  • A good guest returns to the same restaurant whenever possible.
  • A good guest is gold.
In fine restaurants, servers would approach the table immediately after the guests are seated, and have a feel about the guest by informing them that bread and butter is on its way, and that he is interested to know if the table is going to drink still water, tap, or sparkling water with their dinner, and right after, the server asks if they would like to order a cocktail now, or if they prefer to look the wine list, or menu before deciding.  If a good guest is interrupted, they will not become a good customer. So, to be a good guest it is necessary to inform your server about the service you received. Not only when it was a positive experience, but all times. It is part of paying for a service. It is a "customer satisfaction information" done at that time verbally. 

In summary, to be a good guest in a restaurant one needs to dress up to have a great experience, where you would enjoy your time, without interruptions, and be served adequately, and not be forgotten. When tipping, take in consideration your experience, and be generous accordingly.

Milton