About Me - Milton Laene Araujo

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Lake Worth, Florida, United States
My name is Milton and I am a reader. I love to feed my mind with what if’s?, through stories.
Showing posts with label Hospitality e higiene. Show all posts
Showing posts with label Hospitality e higiene. Show all posts

1/25/12

Dog's Bathroom for the future

A bathroom for Dogs




I live in Lake Worth, Florida. In my town everyone is a pet owner of some sort, but we only see on streets dog owners. My street, Harvard Drive, is located in the north East side of the City, in a neighborhood called College Park. All streets were named over popular American universities. Harvard is a very well manicured road. The road has been paved and new side-walks have replaced the old ones. Most residents have palm trees in their front yard, and the entire street is the closest thing to a paradise. My front yard is a well-taken-care piece of land. It has at least 80 different varieties of plants and a small space with grass. While writing this post, I decided to stop typing, and moved myself out to take a picture of the road for you to see.

The picture on top shows a resident walking his dog. If you look closely into the picture you will see that it is a man who is taking his dog for a walk, or a dog who is taking his man for a walk. The man holds the leach with his left hands while with his right hand he holds a plastic bag with excrement.

The other 2 pictures show Harvard Drive. Zip 33460

How can in this world a man pick up dog excrement and carry with him inside a bag during a walk. How humiliating this could be to humanity. Think for a moment. A man picking up his animal manure right after he (it) disposed it. Not in a million years a man used another man to execute this type of function, which, of, could be perfectly normal if rich people did it in the past with their slaves. Today, January 25th 2012 I took a picture of a pedestrian walking his dog and making sure his dog's poop would not stay wherever it was placed. I admired this, at times, but other times, like today, it truly bothers me. I am not bothered by the fact that many dogs have used my yard. It did killed a few plants, but nothing that could not be replaced or rearranged. My yard is a part of nature and is available to all fauna.

I love watching the squirrels making their nest in my back yard and reproducing in large quantities, while my cats, Ruby and Thomas treat them as family. We also have raccoons wandering around, and on top of a palm tree, there is a large nest of possums, that adds to my animal kingdom each time they reproduce.  My cat Toby was murdered by a momma possums, who decided to bring her babies down from the tree into my yard for a walk. In the middle of the night there was a big commotion that woke us up. After checking that things were OK, we went to bed, to later find Toby dead on my neighbors back yard. Toby was Thomas' brother, and he is missed terribly by all of us. I am sure Toby's curiosity took the best out of him. "Do not mess with mothers. They will die for their offspring's". I always had this in mind.

Getting back to the dog business, after a few minutes of focusing on the barbarity of man kind I came up with the idea of a dog bathroom. At first it was a simple concept, but to make sure it worked I became very creative. I put into practice this concept by creating a spot that attracted most dogs. Once sure that my experiment worked for 4 days, I decided to destroy the "bathroom area" and I brought my front yard back to its originality. Most dog owners do not bring their dogs to my front yard because I have a signal stating that it is not permitted. Once, a while back, I took all the dog poop and placed them on the side-walk, so each dog could smell its own excrement, and find out that it had been removed. It caused some panic in my house, for I was not suppose to do that. But after I stepped on dog doo a few times, I simply placed them on my side-walk to express that I was aware that some owners were not obeying this crazy law of cleaning after your own dog.

He goes how the Dog bathroom works.

Built a poll in an grassed yard. This pool can have different form or shapes, even a design of a fire hydrant on the bottom. The poll has to be in an elevated area... 1 foot above the level of the drain.
Use an area in a park with at least 15 feet in diameter.
Around the poll, plant grass and a few "not spike" plants.
Around the circle, in its out-side, build a drain that would take everything from the grassed area into it, and carry it into the sewage line. See picture for more details.

For my experiment, I used some used pooped newspaper from a pet store, and I mixed it with water, and placed under the grass. Once it attracted a few dogs, everyone wanted to use that place.

Now, for a Park it is necessary to make it a very nice and clean place, where dog owners would meet, talk, knowing that their dogs had used the bathroom for number 2. There will be dogs on line, waiting to use the bathroom...

As you and I know, dogs are trainable animals. They will know that they are in a place where they can use it as a bathroom because there will not be any other place with that urine smell that only them can sense it. Once all dogs stop using people's yard, and start using their own bathroom, they will not be tempted do make mistakes. They will gladly enjoy the visit in a place where other dogs have visited.

When a dog licks you, they do it for your sense of smell and not because they are kissing you. They want to lick anyone who comes from outside mainly because they want to experience the smell of life and to know what is out there. Do not get carried away with kisses, for dogs are there to sense smell, which brings them to a different world.

Once all cities and local parks create dogs bathroom, we will not see mankind picking up his dog-doo.
We will see men cleaning the bathroom by either scoping it into the drain or washing it with water and pressure. Something simple that can be done every half an hour.

To attract more dogs, spray a can of dog smell/urine into the poll along with other indications that this is the place.



It can be build in every street. Just choose a place where to create it, and when it works, start the building permits to make it safer for usage. But first try with the simple way, by making a location where dogs meet, and later build the drainage, etc.

Good walk - this time to take your dog to the right place. As far as pee is concerned... it is just water for the plants, when done accidentally.

Milton

11/07/11

Poverty is at a high of 49.1 million or 16% in the U.S.A



On September 17, 2013 the news announced poverty as being 46.5 Million People

As described in Wikipedia, Poverty is the state of one who lacks a certain amount of material possessions or money.[1] Absolute poverty or destitution is inability to afford basic human needs, which commonly includes clean and fresh water, nutrition, health care, education, clothing and shelter. About 1.7 billion people are estimated to live in absolute poverty today. Relative poverty refers to lacking a usual or socially acceptable level of resources or income as compared with others within a society or country.

About 25,000 people die every day in the world of hunger or hunger-related causes, according to the United Nations.
This is one person every three and a half seconds, Yet there is plenty of food in the world for everyone. The problem is that hungry people are trapped in severe poverty. They lack the money to buy enough food to nourish themselves. Being constantly malnourished, they become weaker and often sick. This makes them increasingly less able to work, which then makes them even poorer and hungrier. This downward spiral often continues until death for them and their families. - Hunger and World Poverty Sources: United Nations World Food Program (WFP), Oxfam, UNICEF.

….In America, let’s start by:
Improving the quality of education for poor children and education opportunities and incentives, and by Improving opportunities and incentives for poor young females to have children only when they can assure their wellbeing, and by Improving work opportunities and incentives for the poor so they can provide well for themselves and their families..
We need responsible policies and responsible behaviors, starting with each individual behaving more consciously. Every child needs to be educated.

The remedy at this moment is to increase minimum wage to $10.00 across the board and pay for this difference with tax incentives to the employer. Meaning, the employer will not pay for this tab.The remedy is also: America needs to put to rest all time consuming litigations that cost millions of dollars to tax-payers. Put them on the back burner, and let’s deal with things that are far more important, such as poverty and lack of education. Too much money has been spent with paper work and documentation for cases that have once been resolved. We are spending too much time litigating about abortion when we can not even keep up with all children we have alive today. It is such a waste of money, and time.

American Government needs to take a break of outside activities and concentrate in its people at home.

We the People are suffering today more than ever. The absurd increase of the crude oil price in 2008, which can’t ever be explained in detail by anyone, went from $75 per barrel to $145 in a period of six months, oscillating up and down, making the biggest future trading in history, where speculators wanted to buy calls on crude oil and gasoline, and trade every other commodity contract to be a part of the oil trading. It was blamed in the number of refineries that America possess, and the age and condition of each refinery, which was not able to keep up with the demand for gasoline, thus making the oil prices go up, for America buys refined combustive from other countries, such as Venezuela, etc.

A reason given by the news about oil prices increase was all the disruption that was taking place in certain OPEP countries at that time. For whatever reason, the tab was handed to us. Very soon after the record oil price of 2008, food also doubled in price at food stores. Everyone blamed the transportation of goods and materials.  People could not keep up with the increase in prices and with their high mortgage prices. A trip to the supermarket became something painful.

When oil prices wend town, as it did it slowly, gave speculators the chance to take another ride into the volatile roller-coast of oil pricing. The damage to the people was already created, and prices for food went down a small fraction of its increase. People were able to retain less money.  (By the way, we are still talking about poverty here).

The biggest factor of all involves the banking industry and financial institutions. House lenders, in 2004-2005-2006 offered mortgages with monthly payments of 1% to 2% of the price of the immobile. People jumped into buying big houses in large communities  priced at $500.000 dollars and signed their contract for a mortgage– Many chose to pay around $1500 per month to be near the 2% range, and signed a contract for 30 years with mortgage ranging from $1,500.00 to $3,500.00 per month.

These types of mortgages sounded very attractive and a boom in house industry echoed around the country. However, Banks were not able to keep up with their lending because they were not receiving enough deposits to justify it, and little by little it showed its face, bringing house prices down to justify the amount of money that have been invested and the amount of money it will collect. Once revealed, house prices started to decline, to a point where everyone is up-side-down on their mortgages. Those who bought big homes can not keep up with maintenance and utilities bill, defaulting on their mortgage and making even worse for the banking industry to recover its loss. The government pitched in and helped Bank of America and other entities with our tax dollars.

Once housing industry is in decline, businesses in all areas will go to where labor is cheaper. So, a boom in taking your company overseas where labor is cheaper contributed to the job loss we see today.

People are not spending as much money as before; therefore many places go out of business for not being able to stay afloat. Hence, it brings poverty.

Today we have a country with all amenities, but we are not able to afford them. People are losing their jobs, their houses, their income, and their families. Everyone takes xanax or paxil to relieve their anxiety of facing a reality that once was different. Pharmaceutical industry blooms making all sorts of drugs to make one sleep, or stay awake. What to do when you are hungry and there is nothing to eat?
Like I said, we need new policies that encourage teens not to get pregnant – We need to let aside the abortion discussion for one entire year and concentrate in those that are here, and educate them, feed them. Why create so many policies when we are not able to keep our children alive to follow theses policies.

I am sorry to say that the reality is far worse than what we perceive now.

10/26/11

A necessidade de um bom banho

Get a grip of yourself - by Milton L. Araujo: a necessidade de um bom banho: A necessidade de um bom banho. Quando eu trabalhava na Fundição da Fiat Automóveis, antiga FMB e atual Teksid do Brasil, em Betim, Minas ...

10/23/11

Legalization of Drugs - By Milton Laene Araujo

During the prohibition of Alcohol, often referred to simply as prohibition, which was the practice of prohibiting the manufacture, transportation, import, export, sale, and consumption of alcohol and alcoholic beverages.    After several years, prohibition became a failure in North America and elsewhere, as bootlegging (rum-running) became widespread and organized crime took control of the distribution of alcohol.  Today America is facing a bigger challenge with the Drug market. Too much money spent to fight the war on drugs, which will not end, unless drugs are legalized.
Today we spend yearly:

  1. 27.5$ billion for Law Enforcement. The third biggest cost is law enforcement activities at 27.5$ billion(subfunction 751) This is the police, FBI, DEA, etc…  This doesn’t count court costs.
  2. 7.3$ billion for Prisons. The cost of Federal Correctional activities(subfunction 753) is recorded as a separate subfunction from Law Enforcement.
Considering the amount of people that are incarcerated by drug related offenses (51%) it would be viable to legalize drugs and use the saved 10 Billion to invest on Education about drugs.

Today America is number 37 in the rank of 132 countries distributing a percentage of the GDP into Education. It contributes with only 5.7 % in a percent range starting from 1.6% to the United Arab Emirants and ending with 18% with Cuba. America Spends 4% of its budget in Education and 2% in protection.

Observing only the economical factor, one should consider that by legalizing drugs more money would be collected in taxes to be applied in education. Today America spends 23% of its budget in defense, and it is fair to think that it interrelates with defense against drug related cartels all over the world; Investigation costs  related to international trafficking etc. Therefore, it is fair to say that by legalizing drugs a small percentage would be used to invest in education. To finalize, consider marketing, and sales and profits and taxation. Some types of drugs may become a commodity and participate in the futures marketing.

This process will be interesting to watch, for every dealer will be against one another, and some riots would be imminent. As far as We the people, the only thing to do is to educate everyone and enforce mandatory classes about the consequences of using drugs to obtain a license to purchase.

In a "Local Store Drugs" - The name of the Facility where people will purchase their drugs, there will be various containers with all types of drugs and bellow each of them will have a description of the consequences of using it.
Bellow the crack-cocaine jar a big sign with this description: If you take this drug you will die. At frist you will get an intensive high and a feeling of awesomeness that will last 3 minutes. Then you will crave for more, and more, until you can not stay awake. Meanwhile your digestive system shrinks. You can not eat. You become de-hydrated and you lose weight rapidly. Moods swings will make you lose your job, lose friends and consequently you will lose everything.  Life Expectancy - 1 Year.

The entire purchase would be recorded and only people above 21 can purchase it. Doctors will prescribe and monitor patients, while science is developing a home kit of self-drug-test for people to be able to control their intake and keep in to a range acceptable to their blood flow. Employees will be tested as they arrive at work, and be sent home if not sober. There will be more clinics for addicts, who will learn to cope with their addition or else, be incarcerated.

Families will be educated of the danger and expose their kids at an early age to all the bad associated with all drugs, to prepare them for a productive life.

By legalizing drugs, we are letting the evil of addiction to become a choice between yes and no. It is not as easy as  "Just Say No" to drugs, for one has to learn what happens when influenced by such a drug. The same type of education must be given about any other drug that is sold in drugstores today. Most of them are addictive. I know people addicted to chap sticks, pain killers, cough drops, nasal spray, eye drops, cortisone, xanax, .... and so forth and so on. Drugs, as medication, will make you feel better, but eventually dependent forever. Yet no one knows what they are truly taking. The Drug company is one of the biggest in the world and manufactures on drug to fight the other drug - It is a mix-bag of chemicals that will target a population.
For example: If you have heart-burn you take a Pepsid AC., which is a base, and it neutralizes the acidity in your stomach giving a sensation of well being. Once you start taking a base to neutralize the acidity in your system, you are opening a door for an addiction. Next day you wont be able to drink a glass of orange juice if you do not take a Pepsid before or after. It is normal to have acidity after drinking alcohol, and the remedy is any base such as tagamet, Pepsid, Milk of Magnesium, etc.

Unfortunately, most of the people are not well educated to accept this as a solution for some of our problems and some problems in the world. But the idea of this article is just to compare what can be done with what is happening now in our Country. And furthermore, to express  "it is all about the money". It all makes sense.


See bellow our prisons and the amount of people doing time for drug related crimes.


Total population:217,363
Total sentenced population:198,459
Inmates in BOP facilities:180,725
Inmates in privately-managed secure facilities1:22,939
Inmates in other contract facilities2:13,699





Today, American Citizens are paying top dollars to keep people incarcerated. Lets check the offenses committed:
Drug Offenses:101,929(50.4 %)
Weapons, Explosives, Arson:30,733(15.2 %)
Immigration:24,279(12.0 %)
Robbery:8,366(4.1 %)
Burglary, Larceny, Property Offenses:7,165(3.5 %)
Extortion, Fraud, Bribery:10,529(5.2 %)
Homicide, Aggravated Assault, and Kidnapping Offenses:5,571(2.8 %)
Miscellaneous:1,798(0.9 %)
Sex Offenses:9,772(4.8 %)
Banking and Insurance, Counterfeit, Embezzlement:883(0.4 %)
Courts or Corrections:645(0.3 %)
Continuing Criminal Enterprise:515(0.3 %)
National Security:97(0.0 %)



9/28/11

Gay Issues: Passive or Active?

Homosexuality in men is something that has not been studied completely by anyone. What we know is what people say or do.
In the gay community, "passive" is a word used to describe a man who is the "recipient" of the penis during anal intercourse. Sometimes passive is also applied to the one who takes the other's penis into his mouth (receives it inside him) during oral sex. This is opposed to a person who is "active" which means they are the ""inserter" during anal intercourse and the "inserter" during oral sex. Someone who enjoys both giving and receiving during anal intercourse or oral sex would be considered "versatile". Often the term "versatile" is applied only to anal intercourse.

Someone who is "submissive" is often understood to be one who submits to another person's desires, whether in a sexual way or just generally.

"Submissive" is unlike "passive" in that "submissive" does not have to have an opposite. In gay sex, if there is a passive (recipient) person, then there must be an active person. Likewise in BDSM, if there is a submissive partner, there must also be a dominant partner because the submissive partner conforms to the desires of the dominant party. Most people, most of the time, are neither submissive nor dominant in their dealings with others, whether sexual or otherwise. They are cooperative. What we call "vanilla" sex is just cooperative sex, regardless of who is active and who is passive.

There is good reason from what gay men say and do to believe that the passive (recipient) person in gay sex often feels or imagines himself to be submissive and derives sexual pleasure from that feeling or imagination. Likewise, the active person often feels or imagines himself to be dominant and derives sexual pleasure from that.
The bottom line is. The root for all this terms comes from the person's background. Most Latin men see themselves as active because it is more manly than being passive. So, although they will experience and eventually will enjoy being passive, they will assume the identity of being active because it sounds better and it makes them feel as if the are the man in that relationship. This is too passe.
American gay man are more versatile, and in my view, they are more advanced in this sense. They have no hang ups about what they are or like. While Latin men think that having sex with a man and being active means that they are not all the way homosexual. Macho man in reality is a man who is afraid of his own sexuality. Most macho behave differently when drunk, and it says a lot about them.
In my experience, gay guys who defend the idea of being active are truly afraid of complete sexual experiences and will eventually get into marriage with the opposite sex to later find out that they made a mistake. A man who claims to be active has nothing to do with me, as a man who claims to be passive. Men should be versatile in all senses, if they claim to be gay. I do not believe in bisexuality, for it only exist for those who claimed to be active, and later decided to get married, and in order to function in the society they go after guys to have their nightly encounters. In bed everything can be different, and they may explore things they will feel ashamed of while living the other life. This is simply a mental unbalance.
There will be a day when men will have sex with woman for procreation, and not for recreation, and eventually they will explore all sides of sexual pleasure, for it doesn't require drugs and brings one to climax.
A woman - to keep a man in bed must explore all avenues, and eventually try to be active with her partner with objects etc, to make that relationship more complete. But while there is a ta bu, this experience is only practiced by a few couples. What i mean is: While having sex with  a woman, let her touch you in places you have never been touched before, and bring you pleasure where you never imagine. This is perfectly normal, and should not go away from the bedroom. This way men will feel more complete and lose desire to go in search of trouble outside of their relationship.
This is all for now.
Check on my other gays issues - by clicking on the right side of this site.
Milton

9/15/11

Gays -

A man has an infinite number of pieces. Each piece is connected into a central computer. This computer, called brain, collects each piece of information for its functions in all aspects of its existence.

We are electricity! Our organs to function need electricity. Not the same as we use in our home, but similar, yet, reversible and more complex, but incapable of self adjusting. Think for a moment of an automobile riding on an Interstate, perfectly fine without a motorist. Think of a time when it will be common. Would any of this be possible without electricity of any form? We know that electricity is a form of energy, and there are various forms of energy needed in our system. Our brain evolves as we evolve, for it is capable of storing anything we have presenced.

Back in the past, gay people were treated with electrical chocks, which is called aversion therapy. Using aversion therapy to try to change homosexual men's sexual orientation to heterosexual was controversial. In some instances, notably a series of 1966 experiments, the process was initially judged to have worked surprisingly well, with up to 50% of men subjected to such therapy not acting on their homosexual urges. These results produced a great burst of enthusiasm about changing homosexuality. However, indings were later shown to be flawed: most of the men treated with aversion therapy who stopped homosexual behavior were actually bissexual among men with an exclusive or near-exclusive homosexual orientation.

Certain pieces can not be changed. What makes a gay person gay is his or hers sexual orientation. Sexual orientation is a development that starts in childhood and it manifests itself after or during puberty. It can bring confusing at first, but with time everyone will be certain of his sexual orientation. A human brain is so complex to understand, that humanity will go through billions of years to discover that one single photon is capable of compiling all the information of its existence, in other words, our ashes will have stored what we are, and only time will decide what we will become.

That being said, one of the pleasures in life, that brings one to Ecstasy, is sex. Men and animal are the same. A wild male cat would travel the entire Forest looking for a mate to couple. Once domesticated, things changed. A man, although domesticated, does the same.  For a man, domestication is called marriage. The rest is normal. For a cat, domestication means neutering or have partners selected by the owner.

Here we apply the law of survival. As it was done to gays in the past. It was necessary to procriate, and if you have different sexual orientation, it was against the norm.  At first, to be able to keep a partner, it was necessary to purchase it. The man owned the woman, and could bit her up if necessary. He would pull her through her hair and place her upside-down through her legs. Gay people simply did not exist. It all started when a child played with another child and their brain got that information to manifest it when it was time. Many got over it, but others had this information sink in. For this reason, many scholars thought that the problem was with behavior, but it is yet, more complex that just behavior.

Today we know by experience that there are all types of gays, but the only thing they carry in common is their sexual orientation. They are all different. Like all straight men. They only have in common their heterossexuality.

For this reason it is important to appreciate everyone's sexual orientation, for it is part of their being. It is not a choice that people make when they are living, but a force that orients them into that direction, and no other force can pull it back. It is important to say that no one knows of anyone's sexual orientation, but oneself. Most people choose to live in a closet because they have lived an entire life being one person, and to make that transition would make that person miserable. Others, would prefer to live in a closet for safety reasons, and it boils down to individuality. Every one has the right to manifest whatever they deem necessary for their existence. No one is perfect. Not even you who is reading this post.

Now, when one human being sees homossexuality as a sin, this human being is blinded to all other sins that exist in his world, even his own sins. It is a waste of energy.

To finalize, I have to say however, that among gay poeple there are more promiscuity. This is a simple math. Gay people are not married, they can not have children, they can move from partners to partners in higher frequency, they can interfere more easily with other people's relationship, for they have no concept of the value of a relationship - A civil relationship is not permitted, and today it is not accepted - Even though, what makes a person is his or her character, whenever people are led into temptations it is not easy to deliver from evil alone.

9/01/11

Socialized Democracy

Socialized Democracy – By Milton Laene Araujo – September 1, 2011


1-     Freedom—not only individual liberties, but also freedom from discrimination and freedom from dependence on either the owners of the means of production or the holders of abusive political power;
2-     Equality and social justice—not only before the law but also economic and socio-cultural equality as well, and equal opportunities for all including those with physical, mental, or social disabilities;

3-     Solidarity—unity and a sense of compassion for the victims of injustice and inequality.


Certain things in life, such as home, food, and education need our attention.


To begin with Home – It consists of a residence – Every human being must have a right to own a house. Food – It consists of what we eat – Every human being must have access to food in abundance. Education – It consists of where you are in relation to “all that is”. It means that you are growing spiritually.

By just thinking of certain things, such as home, and food you can travel-on in the idea of a perfect world. Imagine living in a place where you are happy to be a part of that community, and also able to move away whenever you feel it is the right moment. Imagine being fed and sheltered in your existence –

Now when we move to education, things get more complicated. Education means that our body is accepting the environment that has been created, in every-way possible, yet, receiving waves of information from all over. The desire for knowledge persists as a self-instinct to be.  

Milton L Araujo

2/28/11

A good customer in a restaurant

A good customer expects good service. However, to be a good customer in a restaurant, or a good guest, one must be familiar with the ambiance and the required attire, and dress properly. To go out for dinner is supposedly a ceremony. It is to enjoy the company of a partner, the ambiance, the food, and the service.
  • A good guest would not stop his conversation to pay attention to the waiter. A good guest knows what he wants. He clearly states to the server his needs, and understands that the server has other tables to take care of, simultaneously.   
  • A good guest place his order and forgets about the server. A good guest doesn't have the need to worry about anything, other than enjoy his time.  
  • A good guest doesn't request a selected server in a restaurant.
  • A good guest expects everyone to serve the same way, with the same courtesy.
  • A good guest returns to the same restaurant whenever possible.
  • A good guest is gold.
In fine restaurants, servers would approach the table immediately after the guests are seated, and have a feel about the guest by informing them that bread and butter is on its way, and that he is interested to know if the table is going to drink still water, tap, or sparkling water with their dinner, and right after, the server asks if they would like to order a cocktail now, or if they prefer to look the wine list, or menu before deciding.  If a good guest is interrupted, they will not become a good customer. So, to be a good guest it is necessary to inform your server about the service you received. Not only when it was a positive experience, but all times. It is part of paying for a service. It is a "customer satisfaction information" done at that time verbally. 

In summary, to be a good guest in a restaurant one needs to dress up to have a great experience, where you would enjoy your time, without interruptions, and be served adequately, and not be forgotten. When tipping, take in consideration your experience, and be generous accordingly.

Milton 

2/10/11

Mounts Botanical Garden

Mounts Botanical Garden, Palm Beach County's oldest and largest public garden. Mounts’ gardens and programs provide the best horticultural and botanical information available related to South Florida's unique plants and environment. Mounts displays tropical and subtropical plants from around the world, including plants native to Florida, exotic trees, tropical fruit, herbs, citrus, palms and more.

I took this picture after I had watered what you are seeing in this picture.

Thanks

Milton Laene Araujo
Visit http://www.mounts.org/















Posted by Milton Laene Araujo




7/08/10

How to be a good waiter! UPDATE ABOUT TIPS

Since COVID-19 most reastaurants trippled their take out orders, They have increased their menu prices, and yet, they expect a 20% tip on a take out order. The Machine is in front of you to decide between 20%, 25% or even 30%.  

TIPS was created To Insure Proper Service. 

At a buffet, no one is serving you anything other than a drink. Why should you tip 20%? Yet, they have jars in every station. This is more like extra TAX  on top of the prices. 

  • Restaurants should pay the minimum wage to all servers. No tip is expected. If there is a tip, good for them (servers). 
  • Hi-class restaurants will perform accordingly with the clientele, and therefore deserve more money than a fast food restaurant or take-out.
  • Fast food restaurants must earn their 15%.
I want to stop this lack of service along with high expectation. Stop the IPAD from deciding what you want to add. (The IPAD at times calculate a percentage over the total - and we do not tip on TAXES). 

Now see what to expect:

At the Dining Room -

 Welcome the Guest! Meet or greet your customers immediately after they sit. Smile! Do not make them wait to be acknowledged by you - the server. There is nothing more annoying than be ignored at the table. If you are very busy, acknowledge their presence, and let them know that you will be back in a few minutes. If you can not make it back to their table within 3 minutes, send someone else over to take their cocktail order.

  • In this case make sure they got bread or whatever your restaurant serves. Train your bus person or bread person to ask for the "type of water" they want to drink. Always ask this question. Many customers like to drink sparkling water, others like flat/still water. You usually ask this question when giving them the menu. Most people would drink tap water, but you never know.
Take Drink orders! As you learn what type of water they want, you can "sign with your eyes" to the bus person to fill up their glasses or to get sparkling water or flat water. It is important to ask if they want to drink water, and what type. Then ask, "may I take your cocktail order?" This is the proper way to ask. It is a positive manner, and it encourages them to make a decision about a drink.

  •  Make sure to use a pattern when taking drink orders. Number each guest in your pad, and write their drinks down in accordance with their seats. When serving your drinks, you will know who gets what. You should not ever ask - Who gets what.(?) A good waiter never asks this type of question when serving food or drink. This is your job, therefore you have to know who asked for what, and deliver it, without interrupting their conversation. It is not your  
Open the Wine! I am not an expert in this matter, but I am going to share how I do this. At first, I present the wine unopened to the guest who ordered it. Then I open it and immediately smell the cork to sense vinegar or wine. While placing the cork on front of the guest, I then pour a taste. If approved, I fill up his glass first, and move around the table in any order.


  • After opening and serving the wine, about 3/4 of a regular glass, or less, let the bottle sit at the table in case it is red wine, or use an ice bucket to keep the bottle of white wine inside. Make sure to check constantly for their consumption. You have to add wine into their glasses as needed. It is not appropriate for the guest to refill their own glasses, simply because the bottle is sitting in there. It is your job and a form to sell more wine. You are a salesperson!. This is your job. Keep your eyes on the bottle! Keep your eyes on their glasses. Refill less white wine, so it stays cold.
  • So far, your guests are nicely seated, having a good conversation, sipping on their drinks. Everything seems to be OK. Take this time to check on your other tables. Remember to check whenever they stopped looking at the menu and approach to take the order. At this point the menu was presented to them by you! You judge timing.

Take the food order! Now you can share information about specials, soups and whatever you want to sale. Make sure to become an expert on certain dishes to make it easier to make a selection. Make suggestions. Be friendly and be assertive. Help them to make a decision.

  • They are at your place, and you have the obligation to help them to choose what they want to eat. Pay attention to their request and write it down. Make sure you write the "no" request. Most people like to change the item written in the menu by removing something, such as onion, or butter, or whatever they do not like to eat. You can not forget to write this down and make sure they get it as they ordered. This will reflect on your restaurant and more importantly, on you. You can change from one restaurant to another, but your habits will follow you. Practice makes good habit. Follow a system! Be prompt. Be courteous and be nice to your co-workers. Treat everyone as a guest. EVERYONE, even your boss.

Time to Eat! The food is about to be served by the food runner. Check the table for missing table wares. Some guests order appetizers before their main course, and it is your job to retrieve those plates from the table when they finish eating. It is your job to observe when they finish. It is your job to observe how they eat. Some guests eat faster than others, and your job is to serve the main course just a few minutes after the appetizer. So, after serving the appetizer, you will inform the kitchen when you will want the main course to be served. Do it by computer or by telling it to the food runner. If the kitchen is backed up, make sure to expedite your order through the computer system while they are almost done with their appetizer. It is all matter of timing, and you must master it.

Observation! To be a good waiter you need to be attempt to your guest's request. More importantly, you need to be attempt to your entire station as if it was a large party. Before doing a trip to the bar for one table, check if you can also do the same for another table, and another. Come back with drinks for more than one table. The same goes when refilling Iced Tea or coffee. Do not just visit one table and close your yes for the others. It will save you and your team's time. Walk around your station and pick up anything that doesn't belong on the table. Pick up used lemon, used straws, used sugar packages. Be the master of that (your job/ table).

  • Refill glasses at all times. Make eye contact with your customer, for they may need something or they may be looking for you.


Food served! Assuming you did your duties well, they have the proper and clean table ware, and that they are about to experiment their meal. This 1 minutes is crucial to your job. Approach them as soon as the plate is presented and make sure the kitchen sent as you ordered. Do not let the guest decide that they asked for spinach and you sent them carrots. So, whether you serve the main course or a food runner does it for you, you should be there when it is presented. If you approved it, tell them to enjoy it. In about 3 minutes you return to the table to make sure the flavor is acceptable. If you just go to the table to remove the dirty dishes, you must work in a buffet-type restaurant.

They probably will say: It is great! Now, you can relax! but before you do it, check once again for anything that could require another trip to the table. Have that in mind!

However, because the entire idea is to sell, make sure you offer whatever could increase your check. "Would you like a glass of chardonnay with your fish dish? It will go well."

  •  Let them be alone for another 5-10 minutes checking with your eyes from afar if they are OK, and whenever possible walk around to try to make eye contact. Do not burst into the table interrupting their conversation to pay attention to you. Do not remove plates that they may want to keep. Read them! Do not assume anything. Do not follow this procedures like a robot. Make eye contact!

HINT - Be available when food is served! Come ass soon as you can to acknowledge that they got their food. Do your refills now! Ask if there is anything else you can bring to the table.

Time to clean the table! Use a bread Crumb remover to make sure the cloth is clean. Present dessert menus and ask for coffee. Offer after dinner drinks! Offer Cappuccino or Expresso. Serve everything using the same process! Clean forks and clean spoons. Make sure they have it at the table prior to serving the dessert.

It is imperative that you clean the dessert plate before presenting the check. You own that table, and you ant more people to use it. Maintain control and be assertive is the key. Do not present the check just because you assumed they are finished. Do not assume anything. Talk, ask, sell.

Time to pay the Bill - Assuminf food and service were great! Now it is time for them to leave. Do not be on the way!

  • Do not let your guest wait while the credit card is sitting with the check you have presented. They want to get out! Either present the check when requested, or present the check when you see that it is appropriated, but stay near to get the credit card processed pronto.
  •  They already said that they do not want anything else. Make sure to let them know that they can stay as long as they want, but you are presenting their check, so they do not have to find you when they are ready; they will like that. Do not let your guest wait for you with a credit card on the table! Do not let them wait for you to charge their card for too long! Remember that they area ready to leave! Do not make this time painful. It can destroy an elegant and charming dinner! PAY ATTENTION.

  1. - Smile
  2. - Greet the guest
  3. - Take drink orders
  4. - Offer menus
  5. - Talk about specials
  6. - Serve drinks
  7. - Keep your eyes on the drinks
  8. - Take the order using a pivot number system
  9. - Leave the table to place order in the computer
  10. - Return to the table to see if their drinks need refill
  11. - Be at the table when food is served
  12. - Remove dirty dishes and replace used silvers
  13. - Remove anything that doesn't belong to the table, such as used sugar packages, etc.
  14. - Make eye contact whenever possible
  15. - Do not interrupt
  16. - Do not bad mouth your restaurant
  17. - Do not engage in lenghty conversation with the guest
  18. - Do not share private information with guest
  19. - Do not wear perfume
  20. - Have your nails clean
  21. - Have your hair to yourself
  22. - Do not use too many rings
  23. - Do not make your guest ask for whatever he needs
  24. - Be ahead on your game
  25. - Make sure you do your side work, so you do not run out of items when needed
  26. - Make sure the dining room is ready to receive guest - and it means glass polished and silvers clean.
  27. - Do not stand around
  28. - Do not go outrside to smook when customer are seated
  29. - Do not serve cold food in front of hot food to the same table (when taking it from your tray).
  30. - Make one trip to the bar and try to serve as many guests as possible
  31. - Do not go to the kitchen empty-handed Always take a tray with something from the dining room and return with something, be it a pitcher of water, or aced tea, or coffee. A good waiter never goes to the kitchen empty handed.
  32. - Know your menu
  33. -Visualize each dish in your mind and learn to describe them
  34. - Be clean and take a shower before and after working in a restaurant
  35. - Make sure to go to bed after a good shower. You do not want to share the smell of a kitchen with your bed.
  36. - Have your shirts pressed! Be a star - It is a show room and you are the star!
  37. In other words, make sure that the job of being a server fits your personality.
  38. It is not for everyone! If you choose to become a server, be a good one. Even if it is temporarily. You owe to yourself to be the best that you can. So, be it.
 
In summary, every job requires dedication. You decide whether you are up to par or not. If you do not decide it, someone else will decide it for you. So, be good at what you do. Learn your trade, even if it is for a short while. Honor the Assurance of a good service and be rewarded with the "tips". Which means, To Insure Prompt Service.
 
BE PROMPT - do not be lazy.
Hugs
Milton Laene Araujo